Delivery Information

At Prismic Creative Supplies, we aim to dispatch your order as quickly and safely as possible. We carefully select our delivery partners based on the size, weight and contents of your order to ensure it arrives in excellent condition.

UK Delivery

Royal Mail

We use Royal Mail for:

Powder pigments
Glitters
Small-volume liquid products
Small accessories and lightweight orders

Delivery charges start from £3.75, with the final shipping cost calculated at checkout based on the size and weight of your order.

DPD Local

Larger, heavier or higher-value orders are typically shipped using DPD Local, providing a fully tracked delivery service.

Delivery charges start from £9.50.

Please note that additional delivery charges may apply for:

Orders weighing over 10kg
Scottish Highlands and Islands
Northern Ireland
Isle of Man
Isle of Wight
Channel Islands
Other offshore or carrier surcharge areas

Where additional charges apply, these will be shown during checkout where possible. In exceptional circumstances, we may contact you before dispatch if an additional shipping payment is required.

International Delivery

Please contact us with your international shipping requirements.

Depending on your location and the nature of your order, we may use one of the following carriers:

Royal Mail
DPD (European destinations)
Another reputable courier selected at our discretion

Shipping costs, available delivery services and transit times vary depending on the destination country, package weight and any local restrictions.

Please note that customers are responsible for any import duties, customs charges, taxes or clearance fees that may be charged by their country's customs authority.

Dispatch Times

We aim to dispatch orders as quickly as possible, although dispatch times may vary during busy periods.

If there is likely to be a significant delay with your order, we will contact you using the details provided at checkout.