Privacy Policy

Last updated: 5 May 2026

Prismic Creative Supplies (“we”, “us”, “our”) is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, store and protect your personal data when you visit or make a purchase from prismiccreative.supplies.

1. Who We Are

Prismic Creative Supplies
Southgate Chambers
37 Southgate Street
Winchester
SO23 9EH
United Kingdom

Email: contact@prismiccreative.supplies

Company Registration Number: 17296702

For the purposes of UK data protection law, including the UK General Data Protection Regulation (“UK GDPR”) and the Data Protection Act 2018, Prismic Creative Supplies is the data controller of your personal information.

2. Information We Collect

We may collect and process the following personal data:

Information you provide directly

When you place an order, create an account, or contact us, we may collect:

Full name
Billing address
Shipping address
Email address
Telephone number
Account login details
Order details and purchase history
Any information submitted through our contact form

Payment information

We do not directly store or process your full payment card details.

Payments are securely processed by third-party payment providers, including:

PayPal
Apple (Apple Pay)
Google (Google Pay / Android Pay)

These providers process payment data in accordance with their own privacy policies.

Automatically collected information

When you use our website, we may automatically collect:

IP address
Browser type and version
Time zone setting
Device information
Operating system
Website usage information
Cookie and tracking data

3. How We Use Your Information

We use your personal data to:

Process and fulfil orders
Deliver products to you
Manage customer accounts
Provide customer service and respond to enquiries
Process payments securely
Prevent fraud and unauthorised activity
Improve our website and user experience
Analyse website traffic and performance
Deliver relevant advertising via Meta platforms

4. Legal Basis for Processing

Under UK GDPR, we process your personal data under the following lawful bases:

Contract

Processing is necessary to:

fulfil orders,
manage your account,
provide customer support.

Legal obligation

Processing is necessary to:

comply with tax, accounting, and legal requirements.

Legitimate interests

Processing is necessary for:

fraud prevention,
website security,
improving our services,
business analytics.

Consent

We rely on your consent for:

non-essential cookies,
advertising cookies and Meta tracking pixels.

You may withdraw consent at any time.

5. Cookies and Tracking Technologies

We use cookies and similar technologies on our website, including through Squarespace.

Cookies help us:

remember preferences,
keep users logged in,
analyse website traffic,
improve website performance.

We also use tracking technologies such as:

Meta Pixel

This helps us measure advertising performance and show relevant adverts.

You can manage cookies through:

our cookie banner/preferences tool, or
your browser settings.

Disabling certain cookies may affect website functionality.

6. Sharing Your Information

We may share personal data with trusted third parties, including:

Payment providers
Shipping and delivery providers
Website hosting and platform providers
Analytics providers
Advertising partners where consent is given
Professional advisers, accountants, or legal providers where necessary

We do not sell your personal data.

7. International Transfers

As we ship internationally and use third-party providers, your data may be transferred outside the UK.

Where this happens, we ensure appropriate safeguards are in place, such as:

adequacy regulations, or
approved contractual safeguards.

8. Data Retention

We retain personal data only as long as necessary to:

fulfil orders,
comply with legal obligations,
resolve disputes,
maintain financial and tax records.

Order and accounting records may be retained for up to 6 years where required by UK law.

9. Your Rights

Under UK data protection law, you have the right to:

access your personal data
correct inaccurate data
request deletion of your data
restrict processing
object to processing
request data portability
withdraw consent where applicable
lodge a complaint with the UK supervisory authority

You can exercise these rights by contacting:

contact@prismiccreative.supplies

You may also complain to:

Information Commissioner's Office
Website: https://ico.org.uk

10. Security

We take reasonable technical and organisational measures to protect your personal data from:

unauthorised access
loss
misuse
disclosure
alteration

However, no internet transmission is completely secure.

11. Children

Our website is intended for the general public and is not specifically directed at children.

We do not knowingly collect personal data from children without appropriate consent where required.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Changes will be posted on this page with an updated revision date.

13. Contact Us

If you have questions about this Privacy Policy or your personal data, contact: